Entry NameListening First: Patient Voices at the Center of Our Systemwide Care and Public Relations
SummaryMarketing healthcare is about trust. Trinity Health Of New England built a compassionate system to gather patient stories through provider referrals, clear consent, and privacy review—organizing and amplifying lived experience. Patients convey the caring behind the knowledge. Their voices, respectfully curated, transform into a cohesive PR initiative that connects communities and honors our legacy.
Healthcare OrganizationTrinity Health Of New England
TeamMarketing and Communications Team at Trinity Health Of New England