Entry NameModernizing Internal Communications: Governance-Driven Transformation of The Hub
SummaryFacing an unsupported platform and fragmented content, Monadnock Community Hospital redesigned its intranet using Lean 5S principles and governance reform. The result: sustained adoption, improved access to safety-critical information, reduced administrative waste, and measurable labor time recovery — strengthening internal operations across 600 employees.
Healthcare OrganizationMonadnock Community Hospital