Submit a Help Request

Welcome to the Reviewr customer assistance portal. Here you can submit questions, comments, and help requests to the program you are participating in (as either a submitter or a review member). This communication will go directly to the program manager where they can best assist you. Please provide as much information as possible about your request to ensure a timely and comprehensive answer.

For a guided tour on submitting this help form - click here.

Please select your user type:

I'm an applicant/submitter

I'm a reviewer/judge/evaluator

I'm a Reviewr client/Program administrator

I don't know

Select event you are submitting the support for

In the below section, let us know what you need help with.

Summarize your request in a short sentence (Ex. I can't edit my Submission)

Please provide comprehensive details about your request (Ex. When trying to edit my Submission to update my response and following the instructions, it won't let me edit my Submission because there's no edit button in the top right)

Outline the steps you took up to the point of experiencing a problem so we can better replicate the scenario you are experiencing (optional) (Ex. 1. I logged in at my.reviewr.com 2. Then I selected "My Submission" 3. There was no edit button in the top right)

If you have any supporting file uploads such as a screenshot or video please upload in the space below. Note: If this is a help request than screenshots and videos showing the challenge you are facing is helpful in getting a timely and comprehensive solution.

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Provide your contact information below so that we can reach out to you about this support request.

Your First Name

Your Last Name

Contact Email

Contact Phone Number:

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Example: 402-555-1212

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Example: +61 3 1234-5678